One of the more successful strategies I have seen managers take in their organizations has been shifting their focus from managing the process to leading to outcomes. In the age of employee empowerment, one of the best ways to allow your team to feel like they have a say in the work is to allow […]
Tag Archives: Talent Management
The Offshoring Leadership Dilemma
In a world that has gone mad for productivity in service-based industries, we are seeing more and more repeatable operations jobs either automated or sent to low cost service centres like India. Now, as those low cost centres continue to grow and develop the capabilities of their workforce we are seeing more and more movement […]