#BlackoutTuesday – Time to Listen

Today our social media is filled with black circles, black squares, and mentions of Black Lives Matter and #blackouttuesday. Some brands such as Apple (Apple Music) have made the day about celebrating some of the influential black voices in our society. But too many are still debating the protests in the United States and around the world and applying their own life lens to the stories that are playing out.

I Don’t Know… But Let’s Figure It Out!

If there ever was a time for leaders to realize the power of “I Don’t Know” it would have to be during a global pandemic! So often leaders believe they have to be the ones with the answers, but the reality is actually very different. Your team isn’t looking for you to have all the […]

Leadership in a time of Crisis

I had a family vacation planned for March break 2020 to Florida. It was a Christmas gift to my children from their grandparents and they were excited. A day at Disney World, a day at the Kennedy Space Center, and maybe even some fishing in the Gulf! And then the world changed… and we adapted. […]

Cultural Diversity

Cultural Diversity and Leadership

There is virtually no industry today that hasn’t experienced a massive global shift over the past 15-20 years. Our teams are global, even if they aren’t located in different locations around the world. Our leadership style also has to change to support this cultural diversity.

Oh Sh#*! (Or Managing The Unknown Unknowns)

If you’ve ever worked on something even remotely disruptive or innovative, you know about unknown unknowns. They are the unexpected things that happen that it is impossible to predict. Customer feedback that doesn’t align with your assumptions. Unexpected alternative uses of your idea for other purposes. The competition reaction to your new offering. None of […]

Leadership Is A Team Sport

When people think about leaders, they usually think about the individuals who are leading. If asked for examples of great leaders we hear suggestions like Jack Welch, Bill Gates, and Winston Churchill. While it is true that these were the “leaders”, they would never have become the famous examples they are without people to lead. […]

Dumb Guy In The Room

Be The Dumb Guy In The Room

I recently spent an evening with a group of MBA students who were practicing their networking skills. Most of them expressed interest in learning about my career journey. When I walked them through my varied history, I got follow-up questions, most of which centred around the advice I would provide as they entered the workforce. […]


Leadership and Life Lessons from Gord Downie

Last night Canada lost one of our favourite sons. With a letter from the Downie family, The Tragically Hip confirmed the passing of Gord Downie after a surprisingly long struggle with glioblastoma, a cancerous brain tumour. As a nation, we celebrated Gord and the band last summer with their final tour culminating in the national […]


Problem Design – Look Before You Leap

Probably the most common challenge I have come across throughout my career is the human tendency to jump to solutions. We are naturally inclined to solve problems. But sometimes we jump to solutions before we understand the problem we are solving. Problem Design is the structured approach I use to force understanding of a problem […]


Learning to Maximize Your Business

At some point in the growth of a business, every entrepreneur realizes that they need to shift their focus and work “on” their business instead of working “in” it. In fact, it has been written about so many times that many entrepreneurs actually believe that this is the one transition they need to plan for in […]