I Don’t Know… But Let’s Figure It Out!

I Don’t Know… But Let’s Figure It Out!

If there ever was a time for leaders to realize the power of "I Don't Know" it would have to be during a global pandemic! So often leaders believe they have to be the ones with the answers, but the reality is actually very different. Your team isn't looking for you to have all the answers... they want a leader who will admit they don't know and work with them to figure it out!(more…)...
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The Great Coming Together (or why I’m a proud Canadian)

The Great Coming Together (or why I’m a proud Canadian)

The past four weeks have been incredible on so many levels. The world has effectively shut down the global economy. Travel has stopped. People around the world are staying indoors and social distancing. Thousands and thousands of people are dying. The news is filled with sad stories, big numbers, graphs, and doom and gloom. But in Canada we have found a way to use this time to pull together. And I'm proud of us.(more…)...
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Leadership in a time of Crisis

Leadership in a time of Crisis

I had a family vacation planned for March break 2020 to Florida. It was a Christmas gift to my children from their grandparents and they were excited. A day at Disney World, a day at the Kennedy Space Center, and maybe even some fishing in the Gulf! And then the world changed... and we adapted. With the reality of our day-to-day life changing almost by the minute over the past week, I thought I'd share my thoughts on how my wife and I dealt with the emerging situation. I certainly don't have all the answers, but it seems clear to me that the crisis leadership required in today's environment is like something we have never seen before.(more…)...
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Don’t Move Fast and Break Things

Don’t Move Fast and Break Things

By now we have all heard the Facebook developers mantra "Move Fast and Break Things" which has supported the rapid development of the Facebook platform. This trial and error approach to software development has driven massive growth in the speed of software development.But as Facebook and others have learned the hard way there is a time to "move fast and break things" and a time to use caution. And still others like Boeing have learned tragically that this model of product development doesn't apply to every business.I work primarily with businesses that are more like Boeing. I'm all for moving fast, but if it involves breaking stuff you better be sure you are aware of the potential results. (more…)...
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Oh Sh#*! (Or Managing The Unknown Unknowns)

Oh Sh#*! (Or Managing The Unknown Unknowns)

If you've ever worked on something even remotely disruptive or innovative, you know about unknown unknowns. They are the unexpected things that happen that it is impossible to predict. Customer feedback that doesn't align with your assumptions. Unexpected alternative uses of your idea for other purposes. The competition reaction to your new offering. None of which you can predict.So then how do you deal with them when they arise?(more…)...
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Leadership Is A Team Sport

Leadership Is A Team Sport

When people think about leaders, they usually think about the individuals who are leading. If asked for examples of great leaders we hear suggestions like Jack Welch, Bill Gates, and Winston Churchill. While it is true that these were the "leaders", they would never have become the famous examples they are without people to lead.You can't do leadership alone. It is meant to be enjoyed as a group.Seems obvious right, but somehow it appears to be lost on many leaders today. (more…)...
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Leading From The Mound – Deliver Success To Your Team

Leading From The Mound – Deliver Success To Your Team

Too often leaders see themselves as the feature story. The star of the show. The reason that the fans came out to see the game. But real leaders see themselves as the pitcher at the Home Run Derby, delivering the pitches that allow the real stars of the game to shine.If you think you are the feature story, then you are kidding yourself. Your days of being the star of the show are long gone once you take the step into leadership. And you need to recognize that. (more…)...
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The Golden Rule of Business and Ethics (and Life)

The Golden Rule of Business and Ethics (and Life)

I was speaking with my kids the other day about how easy it is to be a "good" person and I realized that one simple (and well known) rule is really the key to doing the right thing. That "right thing" applies in business, ethics, and pretty much anywhere else in your life where you need a guidepost. For this business-oriented post, I'll call it The Golden Rule of Business. But there is a reason it is more commonly known as just "the golden rule". Do to others whatever you would like them to do to you. This is the essence of all that is taught in the law and the prophets. -Matthew 7:12 Depending on your religion and culture, you most certainly learned a version of this verse at some point. This message is found in early Egyptian writings as early as 2000 BC, and it exists in every culture. It is the "golden rule" or the "law of reciprocity" and...
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