Connecting the Value Chain

Many of the recent Innovation success stories have been about the creation of new ecosystems which have created new customer value in a way that wasn’t imagined previously.  The iPod and iTunes created an ecosystem of music which included the simple purchase, organization, and portable playback that previously took several steps and suppliers to achieve. […]

Petri Dish

Is Your Culture Conscious?

During this cold and flu season (and having already been stricken with the seasonal bug), something about the concept of a virus struck me as a great lesson for leadership.  (OK, maybe it’s the cold medication talking, but stick with me for a minute and we might get somewhere). In the wild viruses strike fear […]