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Leading to Outcomes

One of the more successful strategies I have seen managers take in their organizations has been shifting their focus from managing the process to leading to outcomes. In the age of employee empowerment, one of the best ways to allow your team to feel like they have a say in the work is to allow […]

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The 80/20 Rule and Your Market

We all know the 80/20 Rule, also known as the Pareto Principle.  We’ve heard it over and over and seen the power of the rule in our own businesses.  80% of our business comes from 20% of our customers.  80% of our problems are solved by 20% of our efforts.  The richest 20% of the […]