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Problem Design – Look Before You Leap

Probably the most common challenge I have come across throughout my career is the human tendency to jump to solutions. We are naturally inclined to solve problems. But sometimes we jump to solutions before we understand the problem we are solving. Problem Design is the structured approach I use to force understanding of a problem […]

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Good Enough to Great

Perfect is the enemy of good is an old proverb from Voltaire which asserts that a drive for perfectionism can prevent you from accomplishing a task at all. Especially when a good enough result could be achieved with far less effort. Perfect results are limited by the law of diminishing returns. By setting the bar […]

Questions

What’s the Why?

Many of us who started our professional lives in a problem solving role have become experts at diving in and developing (and delivering) elegant solutions when we think we see a problem brewing.  Unfortunately too often our tendency to “problem solve” prevents us from successfully defining the problem in the first place.  Our comfort zone […]

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Leadership Health Care

Does your organization behave like many individuals when it comes to problem resolution, or do you have a proper health care system in place to manage issues? Many people (myself included) have a tendency to treat their symptoms with over the counter drugs or with non-medical remedies passed down through our families, even when the […]