Problem Design – Look Before You Leap

Problem Design – Look Before You Leap

Probably the most common challenge I have come across throughout my career is the human tendency to jump to solutions. We are naturally inclined to solve problems. But sometimes we jump to solutions before we understand the problem we are solving. Problem Design is the structured approach I use to force understanding of a problem before starting to solve it. You can't solve a problem you don't understand. You need to look before you leap. If you can clearly define the dream or goal, start. -Simon Sinek While Simon refers to dreams and goals in his quote, problems are no different. Building clarity, understanding, and alignment around what you are trying to solve is the first critical step to delivering a working solution. (more…)...
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Why Does Simple Feel So Complex?

Why Does Simple Feel So Complex?

Have you ever had to confabulate with someone who had a tendency to obnubilate issues through prestidigitation that resulted in turbulence in the communion of the broad team?  [Loose translation:  Have you ever had to talk with someone who confused the issues by making things more complex than necessary?]Many people have a basic primal need for structure and system and process at all costs in order for them to make sense of their surroundings, but in a world that is more frequently demanding us to deal with ambiguous or incomplete information it becomes more difficult to find models or systems that can hold up.  Where we used to have simple organizational structures we now have complex matrices and cross-functional teams.  Where once there was Scientific Management we now have complex Lean processing and Just In Time systems and even flexible manufacturing lines.  Where we once had TVs that received 13 channels, we now have Internet Connected Smart-TVs with thousands of...
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